What are the operating hours of Hidden Castle Golf Club?
Everyday: 9am to 9pm
Extendable till 12am if booked in advanced.
How do I book a session at a bay or a private room?
You may book a session online through our website or HCGC’s mobile application. Please do note that you shall be required to have a minimum of 50 AceCoins to submit a booking reservation up to 2 weeks in advance.
Do I need to book ahead of time, or can I walk in?
It is highly recommended that you do book ahead because we cannot guarantee an empty bay or private room is available for use. Our booking system will reflect which bay or rooms are available for the month.
What is the cancellation policy for the bay, private room, and lessons?
For booking reservations submitted 24 hours in advance, HCGC requires a minimum of at least 24 hours’ notice to reschedule or cancel a pre-existing booking.
For booking reservations submitted for use of a Bay, Private Room or Lesson on the same day, HCGC requires a minimum of at least 30 minutes notice to reschedule or cancel a pre-existing booking.
If less than 24 hours’ notice is given, HCGC will not offer any rescheduling and a cancellation fee equivalent to fifty percent of the price of the specific booking will be charged.
What if I arrive late for my booking?
We do not provide extensions for booking sessions as there might be another booking right after your session. You can always approach any of our Hidden Castle staff or access our online booking for another session.
Do I have to bring my own golf clubs?
You are strongly encouraged to bring your own golf clubs.
Does Hidden Castle Golf Club provide food and drinks?
Yes, we have a kitchen and bar. Please check out our menu at the club. Please do note that no outside food and drinks are allowed.
I am a left-handed golfer, will there be a problem?
Not at all. We have bays and private rooms that are dedicated to left-handed golfers.
Which golf simulator is Hidden Castle Golf Club utilizing?
We are utilizing K-Golf Simulators, the leading golf simulator in the industry. We know you will enjoy playing on these simulators.
I am interested in the golf simulator. Can I buy one from Hidden Castle Golf Club?
Yes! Please call or visit our website at this link for further details.